Tuesday, April 1, 2014

E-Market Paper: CJN 771

Introduction          
  When the World Wide Web was first introduced, some might have believed it was a passing fad. Something that people would get all excited about, and then in a few months or years, something new would come along and grab our attention. Unfortunately, for those who did not hop on the bandwagon right away, the Internet changed our lives. The Internet has replaced a good portion of errands we used to run, like going to the bank, or even the mall. We can find friends we haven’t spoken to in twenty years, and we can advertise.
            Advertising and marketing had to adjust to the Internet sensation along with the rest of us. Marketing works best if the target has an opportunity to see the product and brand, which means aiming their marketing where their target is more likely to be. Because the Internet allows us to do most of our errands without leaving our house, the Internet is a key place to market. “The web has transformed the rules, and you must transform your marketing to make the most of the web-enabled marketplace of ideas (Scott, 2013).” This means, find your target. Create a stunning website, connect your social media, and begin going viral. This paper will examine and describe a key online target market, the females of Generation Y. Next, this paper will compare and analyze two websites that target this specific market, and will conclude with a full evaluation of the effectiveness of these two websites. 
Generation Y
            Generation Y describes the generation that was born between 1977 and 1995 (Cambal & Zibrinova, 2011). These are the millennials. These children grew up with technology unfolding at their fingertips and that is the only world they know, “the consumers of this generation are characterized by the utilization of internet and modern technologies, through which they acquire huge amount of information about products (Cambal & Zibrinova, 2011).” People of Generation Y seem to be more creative, a lot more open minded than the previous generations, and prefer to stand out amongst their peers. But with the power of technology at their side their whole life, they are also want things instantly, it is harder to grasp their attention due to the volume of information they are exposed to daily, and they communicate better behind a computer or phone rather than face to face.
            According to a study done in January 2011, when marketing to members of the Generation Y, it is important to remember that they (Cambal & Zibrinova, 2011):
  •       “Don’t believe in traditional promotion”
  •       “Process larger amounts of information compared to previous generations”
  •       “Have high expectations from life”
  •       “Have a relationship to services, internet and technologies”
  •       “Rely on themselves”
  •       “Are ambitious, confidence and independent”
  •       “Are competitive and strive success”
  •       “Love challenges and hate stereotypes”
  •       “Are losing loyalty to trademarks”
  •       “Carrier and salary growth are considered a platitude”
  •       “Require more freedom and flexible working hours”
  •       “Have higher appreciation for their own value”
  •       “And contact and the creation of communities are a lifestyle”
When considering these characteristics, it is important to cater to them when marketing to them, especially online. Because of what this generation has been exposed to over their lives, means that traditional forms of marketing may work, but it is better to reach to their level to reach them more effectively. What Cambal and Zibrinova suggest for marketers looking to reach Generation Y, is to be practical and give clear information about the product, while also hinting towards a humorous undertone. Make sure your advertisement is focused on design, making sure not to underestimate details, and more importantly, focus on the lifestyle of Generation Y (Cambal & Zibrinova, 2011). With this in mind, there are millions of websites that cater to the needs of Generation Y, two of which are Wanelo, and Etsy.
Wanelo
            In 2010, Wanelo launched their online shopping platform. Wanelo stands for “want, need, love”. Wanelo brings together stores, products, brands, and consumers in one visually appealing setting. Like other social media platforms, the stores, brands, and consumers all have accounts and news feed. However, Wanelo allows you to actually shop from your news feed, taking your directly to the shopping cart of the product of your choice. When you first create your Wanelo account you are asked to follow brands and stores of your choosing, from there, whenever that store posts new items, it is automatically linked to your feed. Similar to the social media website Pinterest, Wanelo allows you create boards and save items in them for your followers to see, or for you to save for later on. Another key function on Wanelo is their search bar, which allows you type in any product and it instantly brings up results from all their stores for the product you were searching for. According to an analysis done by Alexa over half of Wanelo’s visitors are women between the ages of 18 and 30. These women either have some college, or full college degrees, and the usually browse their Wanelo while at work (Alexa). Alexa also found that members usually visit their site about seven times per day, and spend at least 4 minutes and 35 seconds on the site each time.
Etsy
            Etsy launched their website in June 2005, and is an e-commerce website where people can sell their handmade items, vintage accessories, supplies, and unique merchandise. Etsy is made up of consumers and sellers. Each seller has their own page where they can market, describe, and sell their products. Consumers have their own pages with products they have found and saved for later, saved searches, or products they have already purchased. Etsy is a website that specializes in unique products that draws attention to the generation that wants to stand out. Their range of products is also incredible, almost anything you could think of, such as “Harry Potter iPhone covers” and pages and pages worth of products would open before your very eyes. Most of Etsy’s consumers and sellers are from the United States and more than half are women between the ages of 18 and 50, based upon which products they are searching for. Women looking at these products have some college, full degrees, or no college at all and prefer to shop Etsy while at home. The average visitor looks at Etsy 11 times a day for about nine and half minutes (Alexa).
Evaluation
            Both Etsy and Wanelo attract Generation Y users because of the instant information they provide, their easy navigation, their high expectations, and their non-traditional platforms. Etsy and Wanelo offer their users an easy, relaxing place to shop and experience products they might have missed looking from store to store. Between the both of them, Wanelo has better qualities relating to Generation Y. I support this conclusion based on the effectiveness of the Wanelo website and how they bend more to their audience. While Etsy is comparable to Wanelo, Wanelo takes it a step further. Most Etsy stores are also featured on Wanelo as stores you can follow, making Etsy reachable through Wanelo. Etsy sells things that are sold only through their website, while Wanelo relates to Generation Y by multitasking as much as they do, by searching every store in their database for the product that they are searching for. Wanelo is also a great marketing tool for larger corporations to sell their merchandise as well. Wanelo as a whole is an innovative form of social media that is visually appealing, easy to use, and attracts a very specific target market to make it successful.
            In order to attract an audience at all, whether it be Generation Y or anybody else, you must have a website that is easy to use and visual appealing. While there are many websites that are ineffective, Wanelo and Etsy do a good job of keeping up websites that adjust with the changing themes and are easy use. While examining EvaluatingWeb Page Design, I will conduct an analysis of Wanelo and Etsy.
            Each website has a clear purpose of what they are trying to do. Each site is trying to get you to purchase some of their products, whether it is Etsy’s own products, or stores that marketing on Wanelo. Both sites target market are women, and were both designed to be visually appealing for women. Using soft colors and creative fonts, this is a page that a women would feel comfortable spending large amounts of time on. While there is content for men on these websites, most content is skewed toward females. These websites satisfy the needs of the consumer, because if the consumer is searching on these sites, they are more than likely looking to buy something. In the case of Wanelo, their need might just be to research what they would like to buy and seek recommendations from other people looking into the same products. The information for both of the sites is very clearly stated before you become a member. They both vow not to send your information to other parties, and Etsy allows you use your PayPal account when purchasing products to protect your account.
            Each site’s navigation is simple to use and allows for easy access to searching and your own profile. When opening Wanelo, you are first brought to your feed, where the stores and people you follow shared their postings. On the top bar you can select “Wanelo” that will take you back to the home page, “my feed” that will take you back to your news feed, “trending” that allows you to look at the posts beyond the stores and people you follow, and allows you to see what is popular or in style. From there, there is a search bar where you can click an already selected product, or type in your product to search.  And finally, on the right hand corner is the option to post your own material, and an icon with your profile picture on it to take you to your own boards and account settings. This set up is very easy to look at, and does not take much time to figure out. Etsy’s website is set up very similarly. When you first open the page, there is not a feed, but a few items that are either new on the Etsy page or are popular. On the left side panel there are categories for you to choose from such as art, weddings, and home and living.  On the top tool bar there is an “Etsy” tab that allows you to return to the homepage, next to that there are three icons that allows you to see your activity, if you have any messages, and what you have in your favorites. From there, you can use the search bar to search anything you desire, and next to that is your shopping cart and your account information. Both sites are very inviting and designed to attract women.
            Each website has links that work every time you click them. The only instance of links not working is when they are linked to external sources, but any internal link works. The pages do not take long to load, both on the computer or on mobile apps. The status bar has very simple URL’s to access the homepages; www.wanelo.com and www.etsy.com. There is no plug needed for either of these websites, there is little animation and most of the sites content is products to purchase. Both of these websites are interesting and are relevant to those who are looking at them. If someone is visiting these websites, they are probably looking to purchase something for themselves or as a gift. Each of these websites has a “feed” when opening their pages, while Wanelo you can choose which stores you follow, and Etsy has random objects, each feed shows which items are new on their websites. What keeps visitors on these sites is their need to purchase something, whether they are looking for a bookcase, or a wall decal, they are on these websites for a reason and will search till the find something they like and purchase it.
            The visual appeal of these websites reflects how they are relating to their audience. Wanelo keeps with a very simple layout. Their logo is written in green, blue, and yellow, to reflect that each section means want, need, love. Their page is between white and gray and the blue, yellow, and green pops up when you click links, or when you roll over them. Their feed is neatly laid out in in boxes with the company logo and who posted the product. Etsy’s color palate is Etsy in an orange color, the rest of their website is in gray, blue, white, and green. Their tool bars are in gray, and their bolded fonts are showcased in blue. On the product information the product is written in black with the prices in green. Their layout is similar to Wanelo with the neat lines and boxes that showcase the maker of the product, and the photo of the product itself. Each website is visually appealing and grasps the attention of their market with its neat lines, and soft colors that do not strain their eyes.
Conclusion
            Generation Y is a very broad target, however they have very specific needs.  Wanelo and Etsy speak to their needs and create shopping environments that are simple, instant, intriguing to the eyes, and promote items a new and different way. These websites allow people to be unique, and lets them showcase their findings for the world to see. Generation Y has developed social media into a world of their own, and everything they do is connected to it, including their shopping habits. Wanelo and Etsy utilized e marketing to every advantage they have, their websites are both popular among their target market, and they generate Internet traffic to their own sites but also to their vendors. E marketing is the new world, and Etsy and Wanelo have figured that out.

Works Cited

Alexa. (n.d.). Alexa. Retrieved from Alexa: http://www.alexa.com/siteinfo/etsy.com

Alexa. (n.d.). Alexa: Wanelo. Retrieved from Alexa: The Web Information Company : www.alexa.com/siteinfo/wanelo.com

Boone, G. (n.d.). Evaluating Web Page Design. Retrieved from http://infoacrs.com/nm/evaluatingwebsites.html

Cambal, M., & Zibrinova, E. (2011, January). Generation Y In Marketing. Annals of DAAAM & Proceedings , 1571-1572.

Kalin, R., Maguire, C., Schoppik, H., & Tarbell, J. (2005). Etsy. Retrieved from Etsy: https://www.etsy.com/

Kalpaklioglu, N., & Toros, N. (2011). Viral Marketing Tecniques Within Online Social Network. Journal of Yasar University , 6 (24), 4112-4129.

Scott, D. M. (2013). The New Rules of Marketing & PR: How to Use Social Meida, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly. Canada: John Wiley & Sons, Inc.

Smart Solutions. (n.d.). Retrieved from http://www.smartz.com/blog/2013/06/26/wanelo-marketing/

Svatosova, V. (2013). Motivation of Online Buyer Behavior. Journal of Competitiveness , 5 (3), 14-30.

Varshavaskya, D. (2010). Wanelo. Retrieved from Wanelo: http://wanelo.com/myfeed



Sunday, March 30, 2014

Online PR: CJN 771

Public Relations comes in all different forms. It can be in a press release, a press conference, newspaper article, magazine feature, primetime special, and anything else you can think of. With the growth of social media, online public relations has grown to amazing heights. Not only are these opportunities cheaper than other traditional options,  it has the opportunity to hit larger audiences than ever imagined.

Massachusetts General Hospital diabetes department has created a whole new social media public relations campaign. After starting their own twitter within their department, the MGH Diabetes Self-Management Education program has created their own blog. MGH Diabetes Views allows patients and other curious insiders to look into the best way to live with their Diabetes. This blog connects to their Twitter and updates their feed with conversations they may hold on Twitter. The blog posts regular cartoons about everyday life that people have problems with all the time, such as creating a normal sleep regimen, eating right, and handling stress. There are also articles written by patients, doctors, and the public relations staff. And each article is always fact checked by a doctor so their patients know they are getting the best information. This blog opens a whole new view of healthcare, and because it is from MGH, it comes from a reliable name that people trust.

Monday, March 24, 2014

Internet Policy Issues: CJN 771

With today's technology and the amount of accounts we share on the Internet, one policy that we can only hope to trust is the issue of privacy. Things like Facebook and online banking tell us to put a lot of faith in the Internet, and tell us that people will not be hacking our information and our bank accounts. However some websites sell our information to third party viewers and make it so we are bombarded with junk mail and other things we do not enjoy. People also post things that they believe are private but anyone can see, which makes things like Facebook's new privacy settings infuriating because things that were once private are not anymore.

Ineffective Websites: CJN 771

When it comes to the internet, I really cannot complain. The internet helps me with basically my entire life. Unfortunately, sometimes when looking for a product, it takes me some time to navigate their ineffective website.

www.kevinmurphy.com: Kevin Murphy makes a line of high end hair products. While their Angle Wash and Rinse makes my hair spectacular, their website (and their packaging for that matter) is fairly ineffective. First thing you are bombarded with is an intro with "Kevin Murphy" flashing in various pastel colors. From there it takes you to their homepage that is a college of strewn photos of models with great hair. Each photo has a link to their other pages with all different fonts. The page is very busy and can be hard to follow. I was looking for a place to buy their products for about 10 minutes. I almost lost interest and would have opted for a cheaper shampoo if I hadn't found it at the last minute. Once you find the "find us" page you are taken to another collage page, and then you are finally taken to the page to type in where you live. From there it dedicated a two inch section of the page for numerous salons which you have to scroll down the whole page to, and then you have to scroll on that certain section just to see all the collages. Too much scrolling, too much going on, and the colors are not effective with their page. For a product which such quality, I really think they need to reevaluate their web designer.

Space Jam Website: The Space Jam website was made in 1996, and while for the time this was probably an amazing website, in today's world it should be either be taken down, or remade. The page in general is very small, and does not expand when you make your browser wider. The links are in a circle with pixelated icons. Each page features some bulky writing on a black page with white polka dots that I am assume to be stars. The writing is also either bright yellow or red. Which is very hard to read on the back ground.

What is an Example of Diffusion of Internet Technology? CJN 771

Diffusion of technology is a theory that relates to how and how fast we react to new products, technology, and ideas. The idea of the internet is an example of itself. If you told people years ago that someday all the information at the world could be accessed in seconds they wouldn't believe you. But as we can see, it has changed our lives.

Pertaining to the functions of the internet however, email is a great example of diffusion of internet technology. When email came into existence, it was something that caught on fairly fast. Everyone was starting to get their email addresses down, and it started appearing in address books under your phone and fax number. Once or twice a day, people would rush to their computers, start their dial-up and wait to hear "You've got mail!" They even made a movie out of it.

So back when email took dedication to check, your address was only given to close friends and family. Something easy to keep in touch with. But as we fast forward to today, email is the main way of communication. Most of our everyday mail is sent to our email address rather than to our mailbox. Companies, like insurance or phone providers, offer discounts for customers who get their communication sent to their email addresses. However, today with most companies switching to we can be subjected to a lot of junk mail, and have switched to text messages for hearing from our loved ones.

Tuesday, March 4, 2014

Problems Online: CJN 771

AOL first introduced Instant Messenger in 1997 as part of their dial-up connection to the World Wide Web. Instant messaging people became a huge hit, because it was faster than email and encouraged people to stay online and chat while their phone line was being used for the internet. Over the years, AOL Instant Messenger turned into AIM and you didn't need AOL to access it. It became faster, larger, smarter, and better.

Chat rooms became accessible for people who wanted to talk to people with similar interests, and online computers with witty responses was an easy form of entertainment. However, instant messenger became a target for online predators to reach their target, due to people innocently talking to people online. It was easier for people to find out where people lived, and people hiding behind a computer were more confident and more willing to open up. So while online predators became a risk online, so did online bullying.

Bullying today is not the same old song and dance. It is not just stealing lunch money and pushing kids into lockers. Now people are going hiding behind their computers and sending horrible messages to their peers. Since the rise of online bullying, the impact on people of all ages has driven people to extreme measures, some even suicide.  One story that sticks out for me is when a mother signed on to a fake online profile and tortured a girl that was in her daughter's class. The poor girl committed suicide after the mother's torture became too much for her. This has became a huge online problem over the past 10 years. People hiding behind their computers are more willing to be cruel than someone in person.

Tuesday, January 28, 2014

The Launch of YouTube.com: CJN 771

Do you remember how you used to watch online videos? Before 2005? Because, I certainly don't. In 2005 I was allowed on the computer when my mom was finished with her work for the day, because in 2005, you typically had one family desktop computer. And when I logged on, it was usually only to go on AIM and talk to the people on my buddy list.

At that point, downloading music was just starting to really erupt with the introduction of the iPod and music videos were found on the websites of MTV or VH1. What YouTube did was introduce a forum for people to post their personal videos, and for people to watch videos that were already out there. YouTube became an instant hit and has continued to be that for the past nine years. YouTube, now owned by Google, is reaching people from all over the world and letting them share their story with you.

Tuesday, January 21, 2014

How do you use the internet? CJN 771

It is a Tuesday, and it is snowing. I know in January this is not a surprise, but basically it is warm in my house, and while sometimes I do enjoy building a 7 foot snowman, today I am going to have some quality time with my computer.

When I think about the Internet, it just seems like an everyday part of life by now. Something we don't have to think about. Something we always have access to. But think back fifteen years ago when we had to wait 10 minutes for dial up to connect to connect to the world wide web, and we had to make sure we weren't expecting any phone calls.

I use the Internet for many different purposes. To start, the Internet is a great resource for homework. For example, I wouldn't be able to complete this homework assignment without the Internet. But I also use the Internet for many other things. The Internet is a place for me to do online banking, keep track of my credit cards, waste time, connect to social media, online shopping, email,  fast news that might not be on the television yet, and to work. The Internet really has endless possibilities.  

Compared to other people in my house, the Internet is used in many other ways. My sister uses the Internet for the same purposes as myself. My grandmother really only uses the Internet for email, printing out her Barns & Noble coupons, and for news resources. My mother, however, is a lawyer and uses the Internet for law purposes such as looking at databases, TurboLaw, looking up libraries and courthouses, as well as things that I do such as social media and defiantly online shopping.